Welcome to Longfleet House Surgery
This Surgery is managed by Integral Medical Holdings Ltd.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Longfleet House Surgery will be installing a new IT system called SystmOne on Wednesday 23rd August 2017. The new system will bring lots of benefits for both patients and staff.
We will be not be offering advance pre bookable appointments on Wednesday 23rd August 2017, the practice will be running a same day appointment service for urgent medical problems only. Please note appointment times may vary and take longer than usual.
Starting Monday 31st July 2017 the online patient access service will no longer be available. We will be updating the website in due course, we will advise patients when they will be able to register for the new online service. In the meantime can you please update your medical records to include a current mobile telephone number.
Can patients plan ahead and request medication in advance, we are happy to provide extra medication to take you through the transition period.
The practice will continue to accept new registrations during the transition period, although registrations will not be processed between Monday 14th August 2017 and Monday 28th August 2017. If you require urgent medication or medical advice during this time, please contact your previous surgery or 111. Please call 999 in the event of an emergency.
If you require any further information please ask a member of staff, we thank you in advance for your patience during the time of transition.
Sadly, Dr Whitmey has left the practice, we are currently in the process of
recruiting and will update the website in due course.
Beat the heat - staying safe in the hot weather
While many of us enjoy the hot weather and like to have fun in the sun, it is vital to remember the importance of staying safe. High temperatures can be harmful to your health and, although the heat can affect anyone, some people run a greater risk of serious harm. Common health risks caused by hot weather include dehydration, heat exhaustion, heat stroke and sunburn. We are therefore urging patients to practice sun sense and look out for others, especially those vulnerable such as the elderly, young children and those with serious illnesses.
Top tips to keep cool this summer:
Avoid the heat: stay out of the sun and don't go out between 11am and 3pm
- Shut windows and pull down the shades when its hotter outside, reopen the windows for ventilation when it is cooler.
Have cool baths or showers, and splash yourself with cool water.
Drink cold drinks regularly, such as water and diluted fruit juice. Avoid excess alcohol, caffeine (tea, coffee and cola) or drinks high in sugar.
Listen to alerts on the radio, TV and social media about keeping cool.
Plan ahead to make sure you have enough supplies, such as food, water and any medications you need.
Identify the coolest room in the house so you know where to go to keep cool.
Wear loose, cool clothing, and a hat and sunglasses if you go outdoors.
Use a sunscreen containing at least SPF 30 when outside and reapply regularly
Check up on friends, relatives and neighbours who may be less able to look after themselves.
Take extra care with children and babies (young skin is more delicate).
District Nurses Direct Line
The district nurses now have a direct line to their office. The telephone number is 01202 330 312.
Please use this number instead of the main surgery line. If there is no answer, please leave a message and someone will get back to you.
Blood Test Appointments
Starting from Monday 29th May 2017, the surgery is asking that Patients go to the Hospital for their Blood Tests.
We will only be offering Blood Test appointments at the Surgery to Elderly Patients and Patients that are on Warfarin.
Poole Hospital - by appointment only:
Tel: 01202 448 087 between 8:30am and 5:00pm to book an appointment.
Royal Bournemouth Hospital - Walk-in Clinic:
Monday - Friday between 8:00am and 4:30pm
Christchurch Hospital - Walk-in Clinic:
Monday - Friday between 9:00am and 3:30pm
Wessex Healthier Together
Improving the quality of care for Children and Young People in Wessex
- Are you expecting a baby?
- Are you a parent worried about your child?
- Are you a young person needing help and support?
If this applies to you, Wessex Healthier Together are there to help! Click HERE for more information, or visit www.what0-18.nhs.uk
Have you been referred to see a Specialist?
Click HERE for important patient guidance on what to expect when you are referred by your GP to see a Specialist (or therapist). Please read this information carefully - it may save you an unnecessary trip to the surgery by talking this process through with your specialist.
Your GP surgery can provide a huge range of advice, examinations, treatment, vaccinations, prescriptions and other routine healthcare; but did you know there is lots of 'SELF-CARE' guidance out there that you can refer to directly for help? To view our 'Self-Care' Guidance page - click HERE
Our dedicated team of Doctors, Nurses and Healthcare staff are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. Technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or make an appointment, using a secure on-line application called Patient Access. For more information and if you wish to register for this facility, please click on the Patient Acces link on the right hand side of this page..
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The surgery also works with The Wessex Deanery to provide teaching and specialist training to GP trainees and other healthcare professionals.
A limited number of car parking spaces are available for the use of patients attending the Surgery. We cannot guarantee availability and you may need to find alternative parking. Please plan your travel arrangements accordingly to ensure you are on time for your appointment.
(Site updated 07/07/2017)